Insights

Industry News 26/11/18

November 29, 2018

Reading time 2 minutes

Each week at Rokk we will be looking at the news stories from the world of software and app development in the digital marketplace. From technology developments to new market insights and trends; you can find the news in brief here.  

Amazon “technical error” saw customer data leaked ahead of Black Friday

Black Friday and Cyber Monday are perhaps the biggest retail events of the year with shoppers estimated to spend in the billions on discounted items, and in the crucial run-up last weekend Amazon’s website suffered a technical glitch which left customer data exposed. Amazon informed affected customers via email, blaming a “technical issue” on their website for disclosing sensitive information such as names and email addresses. The retailer has released little other information regarding the nature or scale of the leak, although it stressed there was no hacking involved. Amazon has also said customers do not need to change their passwords or take any other actions as a result.

Police forces across England and Wales to undergo digital transformation as part of National Enabling Programmes

A new programme aimed at enhancing IT systems in polices forces across England and Wales will be supported by Deloitte and BT, the National Police Chiefs Council has announced. The professional services provider and telecommunications firm won the contract for the National Enabling Programmes (NEP) which is part of the wider Policing Vision 2025 initiative to increase technology investment for greater efficiency and inter-operability across the police service. The NEP will utilise the latest technologies to increase police workforce productivity and communication locally, regionally and nationally. Support will include cloud-based productivity tools, Identity and Access Management and a National Management Centre to enhance cyber security across police force infrastructure.

New Google location tracker in Lloyds Banking app helping users identify fraud

Customers with Lloyds, Halifax and Bank of Scotland mobile banking apps will now benefit from a Google Maps tracking feature which will show whereabouts payments have taken place and provide detailed transaction information. The feature will particularly help combat card-not-present fraud, which according to the bank is the most prevalent type of scam, as users can easily spot suspicious activity. Customers with android operating systems can use the tracker now with the iOS version due to appear shortly. Other updates to the app include the ability to quickly freeze accounts and money management tools to help customers budget their expenses.